Shipping & Delivery

Delivery methods

*Due to the COVID-19 influence, we're not able to ship to every country/region.
If you're not sure your location can be shipped or not, please contact [email protected] to consult before ordering.


Part 1-Shipping

In order to better meet customer needs, we have the following three logistics methods.

For orders under $99, the shipping fee is $7.99

Free shipping worldwide* for orders over $99, standard shipping(about 15-30days)

If you want to receive the product faster, you can purchase our VIP logistics, the fee is according to the location 



Part 2-Mode of Transport:

Our shop provides the following logistics methods. E.g. DHL, FedEx, UPS, EMS, EUB, etc.



We proudly provide international transportation services currently operating in more than 200 countries and islands around the world. The more benefits brought to us are to bring huge value and service to customers. We will continue to develop to meet the needs of all customers and provide services that exceed expectations around the world.



Our shop provides discreet packaging and discreet transportation on all orders. After successfully placing the order, our representative will contact you to provide shipping details and order status within 48 working hours.





Part 3-shipping time

The transportation time varies by location. These are our estimates:

Location * Estimated delivery time

U.S. 10-30 working days

Canada, Europe 10-30 working days

Australia, New Zealand 10-30 working days

Mexico, Central America, South America 15-30 working days

*This does not include our 2-5 days processing time.

Do you provide tracking information?

Yes, you will receive an email with tracking information after your order is sent

My tracking record is "No information is currently available".

For some transportation companies, it takes 2-5 working days for tracking information to be updated on the system.

For logistical reasons, even if you specify intermodal transportation, sometimes the same purchase will be sent in the same package.

If you have other questions, please contact us, we will do our best to help you.



Section 4-Regarding tariffs:

Taxes may apply to imported goods/services and are subject to national/regional laws. Utimi is not responsible for any tax invoices collected on its products. Shipping costs are estimates and may depend on different policies and tax rates adopted in each country. Please contact local customs for clarity and information.




Update.

-03/12/2021: For the COVID-19 situation: Except for United State, the estimated shipping time is about 20-45 working days. If you want fast delivery, please do not place an order directly!